At Wyla Clicks, your satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to help. Please review our policy below to understand your options for returns and refunds.
Return Eligibility
You may return a product within 7 days of receiving your order. To be eligible for a return, the item must:
Be in its original packaging
Be unused and in the same condition that you received it
Include all original accessories, manuals, and tags
How to Request a Return
To initiate a return, please contact our customer support at [email protected] within 7 days of delivery. Include the following details:
Order number
Product name
Reason for return
Supporting images (if the product is damaged or defective)
We will respond with return instructions within 2 business days.
Return Shipping
Customers are responsible for the return shipping costs unless the item is defective or the wrong product was delivered. We recommend using a trackable shipping method for your return.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund within 3 business days.
If approved, your refund will be processed and a credit will be applied to your original payment method within 5–7 business days.
Non-Returnable Items
Certain items are not eligible for return, including:
Items marked as final sale
Custom or personalized products
Products that show signs of use or damage not caused by transit
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please email us at [email protected] within 7 days of receiving the item.
Late or Missing Refunds
If you haven’t received your refund within 7 business days of approval:
Check your bank account again.
Contact your credit card company or bank—it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at [email protected].
Contact Us
For any questions about returns or refunds, please contact:
Email: [email protected]
Join the movement towards eco-conscious photography with our range of sustainable equipment options. From solar-powered cameras to biodegradable accessories, our environmentally friendly gear allows you to capture stunning images while reducing your carbon footprint. Make a positive impact on the planet without sacrificing the quality of your photography.
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